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Customer Service Representative - IN CENTER

Williams-Sonoma

Las Vegas, NV

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JOB DETAILS
SKILLS
Call Centers, Communication Skills, Customer Satisfaction, Customer Support/Service, Detail Oriented, Employee Benefits, Identify Issues, Insurance, Leadership, Problem Solving Skills, Resolve Customer Issues, Retail, Returns Processing, Team Player, Telephone Skills
LOCATION
Las Vegas, NV
POSTED
Today
Customer Service RepresentativeWilliams-Sonoma, Inc.Las Vegas, NVFull-Time | OnsiteStarting at $17.00/hour + Recognition Bonus Opportunities + Great BenefitsJob SummaryWilliams-Sonoma, Inc. is hiring Customer Service Representatives for our Las Vegas, NV location. This is a full-time, onsite opportunity for candidates who enjoy helping customers, solving problems, and working in a supportive team environment.This role is a great fit for someone looking for stable employment, paid training, strong benefits, employee discounts, and long-term career growth.Pay and Benefits* Starting pay: $17.00/hour* Recognition-based incentives and bonus opportunities* Paid training* PTO, vacation, and sick pay* Medical, dental, and vision insurance* 401(k)* Employee discounts of up to 40% off most products and brands* Opportunities for internal growth and career advancementResponsibilitiesAs a Customer Service Representative, you will:* Answer inbound customer calls and assist with questions, concerns, and order-related issues* Provide friendly, professional, and solution-focused support* Listen carefully to customer needs and resolve issues with empathy and accuracy* Process returns, adjustments, and other customer resolutions within company guidelines* Troubleshoot customer concerns and determine appropriate next steps* Follow up when needed to ensure customer satisfaction* Learn and apply product knowledge, policies, and procedures* Work closely with team members and leadership to support a positive customer experienceQualifications* Customer service experience preferred* Retail, hospitality, or call center experience is a plus* Strong communication and active listening skills* Ability to remain calm and professional when resolving customer concerns* Strong problem-solving skills and attention to detail* Comfortable using computers and learning multiple systems* Reliable, dependable, and team-oriented* Comfortable working in a fast-paced, onsite environmentWork LocationThis is an onsite position based in Las Vegas, NV.Why Join Williams-Sonoma, Inc.?At Williams-Sonoma, Inc., you'll join a team that values collaboration, support, and growth. We offer a welcoming work environment, hands-on training, and opportunities to build your career over time.If you are looking for a customer service role with a strong team culture, great employee perks, and room to grow, we encourage you to apply.Apply today. Applications accepted through June 30, 2026.

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Williams-Sonoma

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