Automotive Repair and Maintenance, Customer Service Management, Customer Support/Service, Forecasting, Maintenance Services, Retail Management, Service Level Agreement (SLA), Sustainability, Vehicle Fleets
LOCATION
Houston, TX
POSTED
Today
The Customer Service Representative III is responsible to the Assistant Customer Service Manager of Infrastructure- Fleet Maintenance Services to provide rolling stock quotes from third party vendors, reviewing Service Level Agreement (SLA), vehicle forecast plans and production of fleet related programs. Serves as lead person and directs technical personnel to develop and review outside services repair recommendations. Interfaces with departments and outside agencies or firms to discuss programs and projects. The Customer Service Representative III, serves as liaison between City personnel and contractors through effective management of resources, ensure the reliability and sustainability of one of Houston Airport's major critical asset systems, Fleet Maintenance Services."Candidates must be able to obtain all security required badge access including Custom Border Patrol access within 6 months from the hire date."The Customer Service Representative III responsibilities of this positio...Customer Service, Customer Service Representative, Representative, Service Manager, Retail