Customer Service Representative II

Thatcher Company

Salt Lake City, UT

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, ERP (Enterprise Resource Planning), Manufacturing, Microsoft Office, Order Processing, Physical Demands, Problem Solving Skills, Resolve Customer Issues, Sales Support, Time Management
LOCATION
Salt Lake City, UT
POSTED
1 day ago

Make a meaningful difference by supporting manufacturing efforts that promote clean water, safe environments, and critical industries. The Customer Service Representative II engages with customers via phone and email, processes orders accurately, coordinates delivery schedules, and manages returns. They respond to inquiries, support sales, resolve complaints, and collaborate with inventory and transportation teams to ensure timely fulfillment. The role requires organization, effective communication, problem-solving, and familiarity with ERP systems. Preferred qualifications include 1-2 years of experience, proficiency in MS Office, and a relevant degree. Physical requirements involve computer use and limited movement. Benefits include competitive pay, profit-sharing, 401(k), comprehensive health coverage, PTO, and professional development opportunities. The position offers a chance to contribute to impactful, purpose-driven work in a supportive environment.

About the Company

T

Thatcher Company