Customer Service Representative II - Exeter, CA

Join a 100-year-old, family-owned leader in agriculture and grow your career! We invest in our employees through skill development, training, competitive pay, benefits, and internal promotions in a supportive, people-first environment.

Role Overview:

A Customer Service Representative II handles customer inquiries, product selection, order processing, inventory management, and may assist in warehouse tasks like stocking, retrieving items, making deliveries, and operating forklifts.

Responsibilities include:

• Processing electronic orders using ERP software
• Responding to customer sales inquiries
• Managing bills and invoices
• Maintaining inventory levels and conducting cycle counts
• Supporting sales with accurate pricing and resolving concerns
• Preparing reports and assisting administrative tasks

• Requirements:

• 2+ years of experience
• Proficiency with Microsoft Office and ERP systems (training provided)
• Strong math skills, high school diploma or equivalent, ability to move safely across terrain

• Ideal Candidate:

• Effective communicator with strong organizational skills
• Professional in responding to inquiries and complaints
• Fluent in English

• Compensation & Benefits:

• Hourly wage ranges from $20.34 to $27.13, depending on experience
• Includes vacation, holidays, health, dental, vision, retirement, and other benefits
• Weekend and holiday rotations during peak seasons

• We value diversity and inclusion, fostering an environment where everyone can reach their full potential. Join a company with a rich history of growth driven by dedicated employees!