Customer Service Representative I

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

SUMMARY:   The Customer Service Representative l will be responsible for customer service and sales support for distributor, retail, and national account customers.  This position assists customers with orders, enters orders accurately and timely and assists with billing items.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Request and monitor customer orders, key orders into order entry system and adhere to departmental guidelines.
• Assist credit department with resolving credit and payment information issues. 
• Analyze daily inventory levels to determine product shortages, overages and needs.
• Assist sales in price list development and pricing communication to customers.
• Assist sales in invoice deduction resolution.
• Collaborate with production coordinators regarding product availability and customer needs.
• Assist with traffic with full truck utilization, disposition of product and appointment scheduling.
• Assist plant in resolving carryovers.
• Utilize daily reports to resolve backlog orders, verify billing accuracy and communicate shortages.

SUPERVISORY RESPONSIBILITIES

This position will not have supervisory responsibility.

EDUCATION and/or EXPERIENCE

• Required
  • High school diploma
  • Experience in ordering and sales invoice systems
  • Intermediate Microsoft Office skills, specifically Outlook and Excel
• Preferred
  • Poultry experience

George’s is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search, apply or interview for a career opportunity with the Company, please send an email to compliance@georgesinc.com or call 479-927-7000 to let us know the nature of your request and your contact information to assist you

We are an Equal Opportunity Employer, including Disabled/Veterans