Customer Service Representative

Job Description:

Now hiring for a Customer Service Representative

Location: Houston, TX

Pay Rate: Pay Rate: $19.00 per hour

Schedule: Monday - Friday | 8:00 AM to 5:00 PM

This Job's for the Talker, the Helper, the Keyboard Ninja

Looking for Customer Service Representative jobs in Houston where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

Job Duties

• Respond to customer questions by phone, chat, and email
• Provide accurate information and resolve customer concerns
• Document customer interactions clearly
• Enter and update customer records
• Escalate complex issues when appropriate
• Maintain a positive and professional attitude
• Meet established customer-service goals
• Perform additional administrative duties as assigned

Requirements

• High school diploma or GED
• One to two years of customer-service or call-center experience
• Proficiency with Microsoft Outlook, Word, and Excel
• Accurate data-entry and recordkeeping skills
• Strong verbal and written communication
• Ability to multitask in a fast-paced environment
• Strong problem-solving and organizational skills
• Dependable attendance and punctuality
• Ability to remain professional and positive with customers

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"I've been working through Staffmark on & off for about a decade, when I'm in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you." - Staffmark, CSR Associate

Don't just answer calls. Answer opportunity. Apply now.

What You Will Do

As a Customer Service Representative you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

The Customer Service Representative plays a key role in building customer confidence through responsive communication and dependable support. This position requires professionalism, patience, and the ability to manage customer interactions with courtesy and efficiency.

Successful Customer Service Representative candidates maintain accurate information, communicate effectively, and work collaboratively to resolve customer concerns. Strong organizational skills help support consistent service quality.

This profession is ideal for individuals who enjoy serving others while contributing to business success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.