Administrative Skills, Corporate Policies, Customer Experience, Customer Support/Service, Develop and Maintain Customers, High School Diploma, Maintain Compliance, Microsoft Office, Operational Audit, Operational Support, Point of Sale (POS) Systems, Reconciliation, Record Keeping, Reporting Skills, Resolve Customer Issues, Sales, Service Delivery, Systems Administration/Management
Join our team as a Customer Service Representative, serving as the frontline ambassador to deliver exceptional service and create positive customer experiences.
- Greet customers warmly in person, over the phone, and via email while representing our brand.
- Assist with processing sales orders, credit applications, and maintaining accurate customer accounts.
- Handle payments, reconcile transactions, and follow cash handling procedures under supervision.
- Resolve customer inquiries and concerns professionally, escalating issues when necessary.
- Support operational audits, inventory checks, and ensure compliance with company policies.
- Maintain records, prepare reports, and collaborate with team members for seamless store operations.
- Utilize POS systems, management software, and Microsoft Office tools effectively.
- Work flexible hours, including weekends and holidays, with reliable attendance.
Qualifications include at least 18 years old, a high school diploma or equivalent, and customer service or administrative experience preferred. Benefits include health insurance, employee discounts, 401K, paid time off, and more. We value diversity and promote equal employment opportunities.