Customer Service Representative

Alorica

Hialeah, FL

JOB DETAILS
SKILLS
Communication Skills, Customer Experience, Customer Support/Service, High School Diploma, Needs Assessment, Problem Solving Skills, Sales, Sales Prospecting, Track Customer Issues
LOCATION
Hialeah, FL
POSTED
1 day ago

We are hiring a full-time Customer Service Representative in Miami Lakes, FL, to support our customer care team.

As a natural problem-solver and effective communicator, you'll assist customers with questions or challenges, actively listen to understand their needs, and provide clear solutions. Your responsibilities include recording call details, maintaining accurate customer records, and identifying opportunities to introduce new services to enhance the customer experience.

Requirements include a high school diploma or GED and preferred experience in customer service or sales (6+ months). Internal candidates must meet specific tenure and performance criteria.

We offer comprehensive benefits such as health coverage, paid time off, flexible pay options, 401(k), leadership development, paid training, and various discounts. Our culture emphasizes authenticity, results, collaboration, and making a positive impact.

If you're dedicated, personable, and ready to build a meaningful career, apply today!

About the Company

A

Alorica

Who is Alorica? It’s pretty simple, really. We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience. Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1999