This full-time Customer Service Representative role involves serving as the first point of contact for customers via phone and email, providing exceptional service, resolving inquiries, and maintaining accurate records.
Responsibilities include interacting professionally with customers, identifying needs, offering solutions, dispatching personnel, and developing product knowledge.
Work is in an office environment during regular business hours (7:00 AM - 5:30 PM, Monday to Friday). Candidates should have 1-3 years of customer service experience, strong communication skills, and proficiency with CRM and Microsoft Office.
Benefits include competitive hourly pay ($22.75 - $29.00), career growth, health benefits, 401K, paid holidays, and PTO. Candidates must be able to lift up to 15 lbs, sit or walk short distances, and work effectively in a team with patience and professionalism.