This is a full-time on-site Customer Service Representative role focused on supporting the Emergency Responder Equipment market.
Responsibilities include assisting customers via phone, email, and in person; understanding customer needs; communicating with suppliers; promoting value-added solutions; managing customer orders; maintaining organized product catalogs; and collaborating across departments to ensure satisfaction.
Applicants should be team players with strong communication, organizational, and multitasking skills, able to interpret contracts and manage requirements effectively.
Requirements include 3-5 years of customer service or inside sales experience, proficiency in Microsoft Office, a high school diploma (college degree preferred), and relevant industry experience such as retail or manufacturing is beneficial.
Benefits include medical, dental, vision, 401(k), and wellness programs. The role offers a salary range of $48,000 - $58,000 annually.