Full-time Customer Service Representative role based in Orange, CA, with a pay range of $25.19 to $28.98 hourly, offering benefits such as health insurance from day one, PTO, holidays, 401(k) match, and education assistance.
Minimum qualifications include 2+ years of customer service experience, strong computer and typing skills, familiarity with Microsoft Office, and flexibility to work various shifts. Preferred qualifications are transportation industry experience and excellent communication skills.
Key responsibilities involve billing shipments, resolving documentation errors, assisting customers with inquiries (shipment tracing, billing, tariffs), processing freight documentation, and performing clerical tasks. Physical activities may include standing or walking on a loading dock.
This role offers growth opportunities within a global transportation services provider committed to diversity and equal employment opportunity.
XPO Logistics is one of the largest transportation and logistics companies in the world, with a mission to help our customers operate in the most efficient ways possible. We do this by providing cutting-edge supply chain solutions to over 50,000 companies, including many of the world's most successful brands.
At XPO, we’re committed to helping motivated team players build their careers in many different settings: transportation hubs, distribution centers, offices, technology labs and virtual spaces. We're growing worldwide and looking for talented individuals at all experience levels. We do work that is important, meaningful and satisfying. That equals a supportive workplace with amazing colleagues, and an opportunity to realize your full potential.
Join us and do your best work in a positive environment with team support, competitive pay and personalized development.