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Customer Service Representative Full Time, On-Site

Bradley Caldwell Inc

West Hazleton, PA

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JOB DETAILS
LOCATION
West Hazleton, PA
POSTED
15 days ago

We're looking for a Customer Service Representative who takes pride in delivering excellent service and representing our company with professionalism. If you're dependable, detail‑oriented, and enjoy helping customers, you'll thrive here.

What Makes You a Strong Candidate
• You're reliable and take ownership of your work
• You communicate with clarity, patience, and professionalism
• You stay organized and pay attention to details
• You enjoy helping people and solving problems
• You show up - consistently and on time

 

Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA

As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force.

This is a full-time, entry-levelposition.

Hours are: Monday to Friday, 8:30 a.m. - 5:00 p.m, On-Site.

THE IDEAL CANDIDATE WILL:

  • Prioritize the customer experience
  • Manage multiple responsibilities with a high degree of professionalism
  • Build positive relationships with our customers and sales force
  • Be able to problem solve, work independently, and support other team members.

RESPONSIBILITIES

  • Inbound & Outbound Telephone Calls & Emails
  • Accurate and Efficient Customer Order Entry
  • Customer and Sales Force Assistance

REQUIREMENTS

  • Written and verbal communication is required
  • Proficient in Excel, Word and Outlook
  • Proficient English language skills required
  • Excellent Telephone Etiquette
  • Ability to Multitask

BCI requires a post- offer background check, physical and drug screen and employment is contingent upon satisfactory results.

About the Company

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Bradley Caldwell Inc