Customer Service Representative

WiZiX Technology Group

Fresno, CA

JOB DETAILS
SKILLS
Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, High School Diploma, Identify Issues, Microsoft Office, Multitasking, Record Keeping, Team Player, Technical Support, Telephone Skills
LOCATION
Fresno, CA
POSTED
1 day ago

Dependable and detail-oriented individuals are encouraged to apply for a Customer Service Representative role in Fresno, California.
In this position, you will be the first point of contact for customers regarding copier service needs and supply orders.
Responsibilities include answering calls, processing supply requests, creating service tickets, providing troubleshooting, maintaining records, and monitoring low toner notifications.
Requirements include a high school diploma or equivalent, previous customer service experience, strong communication skills, multitasking ability, proficiency in Microsoft Office and CRM software, and a positive attitude.
The company offers growth opportunities, training, and career development in a collaborative environment.
The role is vital for delivering excellent customer service and supporting clients with office technology solutions.

About the Company

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WiZiX Technology Group