Job Description
Infin Moving is seeking a reliable and customer-focused Customer Service Representative to support our operations in Fort Worth. This role involves assisting customers with inquiries, scheduling moving services, and ensuring a smooth experience from booking to completion.
Responsibilities
- Answer incoming calls and respond to customer inquiries
- Schedule residential and commercial moving services
- Provide information about pricing, availability, and services
- Update customer records and job details
- Coordinate with dispatchers and moving crews
- Resolve customer concerns professionally and efficiently
Qualifications
- High school diploma or equivalent
- Strong communication and organizational skills
- Basic computer and data entry skills
- Ability to multitask in a fast-paced environment
- Previous customer service experience preferred
What We Offer
- Competitive hourly pay
- Paid training
- Supportive team environment
- Opportunities for growth within the company