Customer Service Representative

Join our Top- Performing private brokerage, affiliated with Farmers Insurance!

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. This role is vital to the growth and success of our agency. Reciprocally, we aim to contribute to your personal growth, income and career development while providing you an exceptional work enviornment,

If you're driven by growth, motivated by success, and love the energy of a winning team, you'll fit right in at Aissa Chanel Insurance Agency.

We've built a culture where competitive, growth-focused and fun people thrive. Our teram members dont just sell insurance they build meaningful realtionships, achieve big goals, and grow into leaders who shape their own futures.

We are looking for self-driven individuals who are "A" players and want to make a greatliving. Our work enviornment is fast-paced, upbeat, and results-driven. Experience is th e industry is not necessary. Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will alwyas be to put prospect's best interest first in roder to properly protect them. If you are looking for a career on a high-performing team that cares about people, we want to talk to you!

*salary range : $18-$23 per hour MUST SPEAK SPANISH

Salary Range: $35000.00 - $50000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Retirement Plan

Parental Leave

paid company holidays

Responsibilities

• Perform policy reviews with current customers
• Retain clients in our book of business through excellent customer service
• Achieve sales goals and measurables by identifying sales opportunities insde the book of business
• active outreach to current customers as well as past customers and people that have been quoted in the past
• Solve underwriting and inspection issues that arise
• Provide service to current customers
• Mange pipeline through company-provided sustems and follow-up accordingly
• Demonstrate competency and knowledge of new products and rules in our industry

Our agency core values are having a Positive mindset, being coachable, self-drive, customer-focused, and a team player. We lead with these core values every day which allows our team members to provide excellence for our clients and each other. MUST SPEAK SPANISH and MUST HAVE ACTIVE P&C or PERSONAL LINES license

**If the character traits referenced above do not sound like you please do NOT apply **

Apply for the position today by completing the form and completing the assessment.