Customer Service Representative / File Clerk

Nielsen Automotive Group

East Hanover, NJ

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Billing, Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, Data Entry, Dental Insurance, Detail Oriented, Multitasking, Operational Support, Operations, Organizational Skills, Purchasing/Procurement, Repair Orders, Sales, Team Player, Vision Plan
LOCATION
East Hanover, NJ
POSTED
2 days ago
Nielsen Dodge is seeking a friendly, organized, and detail-oriented Customer Service Representative / File Clerk to join our growing dealership team. This position plays an important role in maintaining customer satisfaction and supporting daily dealership operations.

Responsibilities
  • Conduct follow-up phone calls with customers after sales and service visits to ensure satisfaction and address any concerns.
  • Maintain and organize dealership files, including invoices, repair orders, and other important records.
  • Accurately file, retrieve, and manage paperwork in both physical and digital formats.
  • Assist with customer inquiries and provide exceptional customer service.
  • Perform data entry and administrative support tasks as needed.
  • Help maintain an organized office environment.
  • Complete additional clerical and administrative duties assigned by management.
Qualifications
  • Excellent communication and customer service skills.
  • Strong organizational skills and attention to detail.
  • Basic computer proficiency and data entry experience.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Professional attitude and dependable work ethic.
  • Previous office, clerical, customer service, or dealership experience is a plus, but not required.
What We Offer
  • FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University
  • Employee discount plans on vehicle purchases and services
  • Health, dental, and vision insurance
  • Life insurance
  • 401(k) retirement plan
  • Paid vacation and sick leave
If you enjoy helping customers, staying organized, and working as part of a team, we'd love to hear from you. Apply today and become part of a dealership that values its employees and provides opportunities for growth and development.
 

 

Powered by JazzHR

About the Company

N

Nielsen Automotive Group