Customer Service Representative- Field Services

Invitation Homes

Charlotte, NC

JOB DETAILS
SALARY
$17.90–$31.03 Per Hour
SKILLS
Administrative Skills, Adobe Product Family, Communication Skills, Customer Support/Service, High School Diploma, Microsoft Office, On Site Support, Operational Support, Organizational Skills, Reporting Dashboards
LOCATION
Charlotte, NC
POSTED
2 days ago

Seeking a Field Services Customer Service Representative to support maintenance operations, manage work requests, and assist residents in a fast-paced environment. Responsibilities include monitoring dashboards, scheduling technicians, addressing resident concerns, reviewing work orders, coordinating utility and eviction tasks, and performing administrative duties. Candidates should have a high school diploma or GED, experience in customer service or admin roles, strong organizational and communication skills, and proficiency in MS Office and Adobe. Benefits include competitive pay, bonuses, health insurance, paid time off, 401(k), casual environment, and team events. The salary range is $17.90 - $31.03, with potential bonuses. The role promotes diversity, inclusion, and career growth opportunities.

About the Company

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Invitation Homes

Invitation Homes is a premier company that is pioneering a new and exciting industry as a leading provider of single-family homes for lease. We’re revitalizing communities across America and developing a thriving work environment for our associates. Our goal is to provide quality homes in desirable neighborhoods for our residents and to create value for our stakeholders through best-in-class management, state-of-the-art technology, and passionate customer service. We are always seeking dynamic and innovative individuals to join our best-in-class team and contribute to our growth and success. The Invitation Homes headquarters is located in downtown Dallas, TX, and operates from 17 regional offices in the country’s most popular metropolitan areas.
COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Rental Services
WEBSITE
https://www.invitationhomes.com/