Customer Service Representative/Estimator

Molly Maid

North Carolina

JOB DETAILS
SKILLS
Communication Skills, Cost Estimates, Customer Satisfaction, Customer Support/Service, Detail Oriented, Exceeded Sales Goal, Field Sales, Housekeeping/Cleaning, In-Home Sales, Inventory Estimates, Order Supplies, Presentation/Verbal Skills, Reporting Skills, Sales, Sales Prospecting, Team Player, Time Management, Trademarks, Writing Skills
LOCATION
North Carolina
POSTED
5 days ago

As Customer Service Representative/Estimator, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for obtaining new customers by tracking and following up on leads, preparing and presenting in-home estimates and selling our services to prospective customers on the phone and in person. You will develop new relationships and cultivate existing relationships while exemplifying our code of values, you show respect and courtesy to all customers and employees.  

This position is right for you if you are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, fellow employees and selling skills with customers. You are able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

  • Meet or exceed quarterly and annual goals
  • Meet with customers to estimate cost of jobs and services
  • Follow up with prospective customers by phone or email
  • Prepare accurate reports in regards to customer estimate sheets and customer follow-up
  • Inventory and order estimating supplies
  • Seek to continuously develop as a sales professional
  • Miscellaneous office responsibilities

Job Requirements:

  • Strong written and verbal communication skills
  • Proven in house and outside sales 
  • Detail-oriented
  • Positive Attitude
  • Professional appearance and personality
  • Team player who can work independently
  • BS level education or 2-3 years sales experience

Benefits: Benefits package varied by location 

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Compensation: $25,000-$30,000 plus significant bonus opportunities




*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

About the Company

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Molly Maid