Customer Service Representative - Entry-Level - Immediate Hire

GEM

Virginia Beach, VA

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Campaigns, Communication Skills, Community Programs, Customer Experience, Customer Relations, Customer Support/Service, Employee Benefits, Engagement Marketing, Event Management, Event Marketing, Interpersonal Skills, Leadership, Mentoring, Nonprofit, Operational Support, Presentation/Verbal Skills, Promotional Programs, Retail, Sales, Sales Management, Team Player, Training/Teaching
LOCATION
Virginia Beach, VA
POSTED
Today

We are a fast-growing organization specializing in event marketing, customer engagement, and community outreach campaigns. We are currently hiring motivated individuals for an Entry-Level Customer Service Representative position with immediate openings available.

This role is ideal for individuals who enjoy working with people, thrive in active environments, and are looking to build a long-term career in customer service, communications, and public engagement. No prior experience is required—full paid training and mentorship are provided.


Position Overview

As an Entry-Level Customer Service Representative, you will play a key role in representing nonprofit and brand partners at live events and community-based programs. You will engage directly with the public, provide information, and help ensure a positive and professional customer experience.


Key Responsibilities

  • Interact with customers, donors, and event attendees in a professional and friendly manner
  • Provide information regarding campaigns, promotions, and nonprofit initiatives
  • Answer questions and assist the public with clarity and confidence
  • Support live events, outreach programs, and promotional activities
  • Assist with event setup, coordination, and breakdown as needed
  • Maintain a positive, welcoming, and energetic environment
  • Work collaboratively with team members to ensure successful event execution

Training & Development

All new hires receive structured paid training, including:

  • Customer service fundamentals and communication skills
  • Public engagement and face-to-face interaction techniques
  • Event operations and promotional support
  • Team collaboration and professional development
  • Leadership and growth training for advancement opportunities

Candidate Requirements

We are looking for individuals who are:

  • Outgoing, friendly, and comfortable speaking with the public
  • Strong communicators with positive interpersonal skills
  • Reliable, dependable, and professional
  • Motivated and eager to learn new skills
  • Able to work in a fast-paced, team-oriented environment
  • Available for immediate full-time work

No experience is required. Backgrounds in retail, hospitality, sales, or customer service are a plus but not necessary.


What We Offer

  • Immediate hiring with full-time availability
  • Paid training and ongoing mentorship
  • Weekly pay plus performance-based bonuses
  • Medical, Dental, and Vision benefits (eligible employees)
  • Clear advancement opportunities based on performance
  • Supportive, team-focused work environment
  • Exposure to nonprofit and community-based initiatives

Career Growth Opportunity

This entry-level position offers hands-on experience in customer service, event marketing, and community outreach, with clear pathways into leadership, event coordination, and account management roles. Promotions are based on performance, not seniority.


Apply Today – Immediate Openings Available

If you are ready to start your career in a people-focused, growth-driven environment, apply today to become an Entry-Level Customer Service Representative. Positions are filling quickly.

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About the Company

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GEM