Freight forwarding company located in the lower valley is looking for a customer service representative for their office. Primary responsibilities include managing daily air/ocean import operation, checking pre-alert documents for accuracy, cargo tracing with overseas offices and inland carriers, continuous communication with all offices regarding shipment requirements, coordinating with brokers' customs releases and verifying for accuracy, daily communication with customers regarding shipments, providing excellent customer service, cargo verification upon arrival to our warehouse, cargo verification before releasing to the consignee, arranging local deliveries and border crossings as required, proper POD notification, UFS updating and daily report updating, and vendor invoice processing.
Working hours during training are 8:30am to 5:30pm and OT as required. After training is completed schedule might change 8am to 5pm or 9am to 6pm. Pay rate $15/hr. Position could become full time with the company.