Highlights
In this role, you’ll help customers with account questions, resolve issues, and work with internal teams to keep things running smoothly. We’re looking for a friendly and solutions‑oriented Customer Service Representative to join a financial services team.
Numbers & Facts
| Location | Edina, MN |
| Industry | Financial Services |
| Salary | $25–$29 Per Hour |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
Description
Customer Service Representative
Location: Edina, MN
Pay: $25–$29/hour
Schedule: M–F, 8:00/8:30 AM – 5:00
About the Role
We’re looking for a friendly and solutions‑oriented Customer Service Representative to join a financial services team. In this role, you’ll help customers with account questions, resolve issues, and work with internal teams to keep things running smoothly.
What You’ll Do
- Answer customer calls and emails in a timely, professional way
- Help with common requests like billing questions, payments, account updates, and documentation
- Troubleshoot issues (payments, account discrepancies, etc.) and escalate when needed
- Work closely with other departments (collections, asset teams, etc.)
- Keep accurate notes and meet service goal
What They’re Looking For
- 1–3 years of customer service experience (financial services a plus)
- Strong communication and problem‑solving skills
- Organized and able to handle a fast‑paced environment
- Comfortable working with numbers and detail
Why It’s a Good Fit
- Team-oriented environment
- Steady schedule with optional overtime
- Great opportunity to grow within financial services
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
