Customer Service Representative

Do you enjoy lending a helping hand and finding solutions to problems?

Are you a natural at connecting with people and brightening their day?

Looking to join a team that's been recognized as a "Great Place To Work"?

Who We Are

At Waldrop Plumbing – Heating – Air, we are dedicated to bringing on board the finest plumbing and HVAC professionals in Greenville and Spartanburg Counties. We prioritize integrity, outstanding customer service, and continuous learning. If you're eager to advance your career, this is the place to be!

What You’ll Do

• Engage with customers by answering calls and addressing their inquiries.
• Arrange service appointments and manage customer records efficiently.
• Deliver exceptional service and ensure customer satisfaction.
• Work together with team members to enhance service processes.

The Hiring Process

We have a thorough hiring process, but we move swiftly for the right candidate. You could join us in as little as 10 days! Due to high interest, the initial steps are automated to ensure quick consideration.

Rest assured—if you take the time to apply, we will respond to every applicant.

The process:

1. Click apply and answer a few Who, What, When questions. (5 min)
2. You'll receive a text link for a 10 min questionnaire to match you to the job (or others that might suit you!).
3. You'll get a text for a quick 1-way video question. (5 min)
4. We'll send you a link to schedule an in-person interview.
5. You could be in for an interview within a couple days from right now.

What We’re Looking For

• A friendly and positive attitude.
• Strong communication skills.
• Ability to multitask and stay organized.
• Previous customer service experience is a plus!

Why Join Us

Enjoy competitive hourly pay of $18 to $23. Be part of a company that values integrity and supports your professional growth. Benefit from ongoing training and advance your career with us!

If you're excited to make a difference and join a wonderful team, we’d love to hear from you! Apply today and take the first step toward a fulfilling career with Waldrop Plumbing – Heating – Air!