Customer Service Representative

Axelon Services Corporation

Dover, DE

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JOB DETAILS

SALARY

JOB TYPE

Full-time

SKILLS

Communication Skills, Customer Support/Service, Database Administration, Detail Oriented, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Order Management, Order/Customer Fulfillment, Process Management, Publications, Team Player, Website Conversion

LOCATION

Dover, DE

POSTED

5 days ago

Customer Service Rep Dover, DE 100% onsite Pay Rate: $19 per hour, W 2 Location: Dover, DE Duration: 6 Month Contract, with potential to extend/convert (19/hr will be the conversion rate) Work Mode: 100% onsite Shift: 9-5 or 10-6, Day Shift New resumes needed--looking for customer service experience, ideally email support as well, role will involve a lot of email communication with clients. Responsibilities: Provide direct support to and collaborate with other company corporate team members. Respond and resolve incoming vendor requests, queries, issues, and concerns via phone and email. Efficiently manage the order process alongside other company corporate team members, from initial request through processing and during follow-up investigations and order fulfillment. Responsible for obtaining certificates of status with both the state and/or revenue departments, conducting name availability and status searches, producing verbal bring-down reports, filing/tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents. Responsible for corporate filings including, but not limited to the preparation, review, and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, and annual reports. Any other duties of similar or lesser nature as required. Requirements: High school diploma or equivalent required. Preferred Skills: Must be a positive team player and be able to effectively communicate with colleagues and clients. Required to multi-task, accept directions well, possess a strong attention to detail, and manage time wisely. Must be computer literate; Intermediate level skills with MS Office; Word, Excel, and Outlook are required. Able to be self-directed and work efficiently with minimal supervision. Excellent attendance and punctuality. Strong critical thinking and problem-solving skills are required. Able to work in a fast-paced, high-energy environment. Ensure superior customer service is always provided and maintain a high level of professionalism. Knowledge of general corporate services and/or willingness to learn.

Customer Service Representative

Axelon Services Corporation

Dover, DE

About the Company

Axelon Services Corporation

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