Customer Service Representative / Data Entry

We are seeking a highly organized and detail-oriented Bilingual Data Entry Specialist to join our team. The ideal candidate will possess excellent communication skills in [Specify Required Languages] and have experience working with Warehouse Management Systems (WMS) and Microsoft Excel. This role requires efficiency, accuracy, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Accurately input, update, and maintain data in company systems, including WMS and Excel.
• Generate reports, analyze data, and ensure data integrity across platforms.
• Verify and cross-check data for accuracy and consistency.
• Collaborate with warehouse and operations teams to ensure seamless communication and data flow.
• Perform routine audits of data to ensure quality and resolve discrepancies promptly.
• Manage and prioritize multiple tasks while meeting deadlines.
• Communicate effectively with internal and external stakeholders in both languages (English/Spanish)
• Assist with administrative tasks and other duties as assigned.

Requirements:

• High school diploma or equivalent; additional education or certifications are a plus.
• Proficiency in Microsoft Excel (e.g., formulas, pivot tables, data analysis) and familiarity with WMS.
• Bilingual proficiency in SPANISH (oral and written).
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively in a team environment.
• Excellent problem-solving and communication skills.
• Prior experience in data entry or warehouse operations is preferred.

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