Administrative Skills, Billing, Call Centers, Communication Skills, Conflict Resolution, Customer Escalations, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Entry, Detail Oriented, Establish Priorities, High School Diploma, Life Insurance, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Quality Assurance, Resolve Customer Issues, Team Player, Time Management, Track Customer Issues, Vision Plan, Writing Skills
Job Description:
Now hiring Customer Service Representative
Dallas, TX
Pay Rate: $22.00 per hour
Shift: Monday - Friday | 6:00 AM - 2:30 PM
Your Next Chapter Starts With "Hello."
We get it-job hunting is no fun. But if you're great with people and cool under pressure, we've got a Customer Service Representative that are the real deal. Let's make it easy.
We're Looking for Someone Who:
- High school diploma or GED preferred
- Previous customer service, call center, administrative support, or related experience preferred
- Excellent verbal and written communication skills
- Strong customer service, problem-solving, and conflict resolution abilities
- High attention to detail with accurate data entry and recordkeeping skills
- Ability to multitask, prioritize, and manage time effectively
- Comfortable working independently and as part of a team
- Proficiency with Microsoft Outlook, CRM systems, and other computer applications
Key Responsibilities
- Respond to inbound and outbound customer calls, emails, and inquiries regarding products, services, accounts, and billing
- Resolve customer complaints by processing refunds, adjusting bills, exchanging merchandise, or providing appropriate solutions
- Investigate customer concerns and provide follow-up communication on claim results, account updates, or next steps
- Escalate unresolved customer issues to the appropriate department for further review and resolution
- Accurately document customer interactions, inquiries, complaints, and actions taken in company systems
- Maintain professionalism and deliver exceptional customer service during every interaction
- Meet productivity, quality assurance, and customer satisfaction goals
We Take Care of Our People:
- Solid weekly pay
- Medical, dental, vision + life insurance
- 401(k) option to grow your nest egg
- Great group of people, and room to grow
"Everything was magnificent. Everyone had great communication. I appreciate you guys." Staffmark Associate
Customer service jobs in Dallas don't get better than this. Apply Today.
Join a Team That Works for You
At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.
About Us
At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
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Staffmark Group Llc
We recognize that you have choices when it comes to staffing companies. What makes Staffmark different? We think it's our focus on two things: people and results. This focus has allowed Staffmark to create one of the top customer satisfaction programs in the staffing industry. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years! Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client Diamond winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. We are focused on matching jobs with people and people with jobs, so If you're looking for a job, we're looking for exceptional people, and we invite you to join us. If you're looking for exceptional talent, we invite you to put our team to work for you! Come see what it's like to work with a leader in the staffing industry.