Customer Service Representative (CSR)

Lee's Roofing

Fresno, CA

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Inside Sales, Record Keeping, Service Delivery
LOCATION
Fresno, CA
POSTED
1 day ago

We are seeking an experienced Inside Sales Representative with expertise in ServiceTitan software.

Responsibilities include managing customer interactions via phone, email, and chat, scheduling and dispatching technicians, and maintaining accurate records within ServiceTitan. You will provide support to field teams, collaborate with other departments, and optimize workflows to enhance efficiency and customer satisfaction.

Requirements include prior customer service experience, proficiency in ServiceTitan or similar software, strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment. Flexibility for varied shifts is also needed.

Join our team to deliver exceptional service and streamline operations through your ServiceTitan expertise!

About the Company

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Lee's Roofing