Customer Service Representative

Execusource

Conyers, GA

Apply

JOB DETAILS

SALARY

$20–$22 Per Hour

SKILLS

Accounting, Billing, Call Centers, Communication Skills, Customer Experience, Customer Support/Service, Delivery Management, Field Sales, Inside Sales, Manufacturing, Microsoft Excel, Microsoft Office, Organizational Skills, Problem Solving Skills, Procedure Development, Process Development, Process Improvement, Product Documentation, Purchase Orders, Sales Support, Sales/Support Engineering (SE), Schedule Development, Writing Skills

LOCATION

Conyers, GA

POSTED

Today

Customer Service Representative - Process Improvement
Location: Conyers, Georgia
Schedule: Monday to Friday, 8 am to 5 pm (1-hour lunch)
Pay: $20-22/hr

Our client, a well-established manufacturing company in Conyers, Georgia, is seeking a dedicated Customer Service Representative (CSR) with a focus on process improvement. This is an in-person role that offers a positive work environment.

This is not a call center position but a multifaceted role that requires excellent communication, organization, and the ability to thrive in a fast-paced environment. The CSR will collaborate with internal and external teams to streamline processes and enhance overall customer experience.

Responsibilities & Duties:

Must have working knowledge of Excel and basic formulas with willingness to learn.
Manage customer accounts, supporting Inside Sales Engineers and outside sales teams.
Follow up with customers to ensure their needs are met.
Enter job information and coordinate with relevant parties.
Verify accuracy of Purchase Orders and match with invoices.
Generate product documentation and materials for customers.
Manage delivery schedules and communicate with customers regarding equipment delivery and issues.
orate wCollabith accounting to resolve credit issues.

Qualifications/Requirements:

Proven ability to write processes and procedures.
Strong Microsoft Office Skills, especially in Excel.
Drug-Free Workplace

#MISC123

Customer Service Representative

Execusource

Conyers, GA

About the Company

Execusource

Similar Job Searches