This part-time position involves afternoon, evening, and some Saturday hours, primarily on Tuesday, Thursday, Friday (2:45 PM - 5:30 PM), Monday and Wednesday (2:45 PM - 8:00 PM), and select Saturdays.
The Customer Service Representative/Community Events Assistant reports to the Director of Building Operations and serves as the main contact for events at the community location. Responsibilities include greeting and registering visitors, managing crowd control, enforcing safety policies, performing facilities administration, and ensuring a positive experience for community members. The role requires excellent communication, professionalism, confidentiality, and problem-solving skills, with a minimum high school diploma or equivalent.
Key skills include handling multi-line phones, familiarity with community services, and multitasking. The position emphasizes maintaining a safe, welcoming environment and high customer satisfaction. Compensation ranges from $15 to $17 per hour.