Customer Service Representative

The Account Manager will be an essential team member focused on customer service through inputting orders, client communication, work order releases, due date management, and organization. This key associate will be responsible to ensure that orders are input accurately and timely, client communication is clear and concise, and keep their work organized and detail oriented. The successful candidate will assist the Customer Service Manager with clients, customer service, and organization. They will be in frequent communication with multiple functional groups within Operations, Purchasing, and Sales, as well as outside clients. The successful candidate will be team oriented, an excellent communicator, organized, and can work in a fast-paced environment, while managing their time effectively.

• Manage customer orders within an ERP (NetSuite), including inventory, purchase orders, sales orders, and work order.
• Requires detail orientation, organization, and the ability to work in a fast-paced environment.
• Maintain communication with clients to ensure their needs are meant in a timely and accurate manner.
• Ability to keep electronic filing system current and organized.
• Utilize the WMS and ERP systems to serve Vista customers.
• Create and generate reports for internal and external customers.
• ·
• · Ability to learn working knowledge and understanding of WMS and NetSuite (ERP)
• Experience with MS Excel, Word, Access, and WMS
• Effective organizational and interpersonal skills
• Strong attention to detail and problem-solving skills
• Must have the ability to work independently
• Excellent time management skills
• Ability to multi-task

Vista Packaging and Logistics is a Columbus based logistics company founded in 1985, focusing on cost effective solutions for third party vendors. Vista prides itself on our commitment to providing innovative solutions to our customers through superior service, quality, experience, and dedication. Vista seeks to be the premier provider of supply chain solutions to growing companies and industry leaders through innovation, integrity, and team work. At Vista Packaging and Logistics, we take seriously our responsibilities to the environment, our communities and the customers we serve. We strive to constantly maintain the highest standards of quality in everything we do. Through innovative design and creative solutions we are able to provide our consumers with peace of mind knowing their products are in great hands. Vista packaging and Logistics welcomes you to apply and join our family, we'd love to have you!

PTO

HEALTH, DENTAL VISION

401K ER MATCH 4%