Seeking a Customer Service Representative to handle incoming calls, assist customers across various needs, answer questions, explain services, and resolve issues. The role involves completing special projects as assigned.
Qualifications include a college degree or high school education with relevant experience. Prior banking experience is preferred but not required; however, one year of sales and two years of service experience are desirable.
The ideal candidate is quick to learn, proactive in selling and cross-selling products, adaptable to changes, and possesses strong problem-solving and analytical skills.
Must demonstrate excellent professional phone skills, a strong commitment to customer service, and the ability to work independently with minimal supervision. Candidates should be self-motivated and flexible to promote organizational changes.
Central Bank has been serving the St. Louis metropolitan area for over 115 years. Since our inception we have been a conservative financial institution and have always focused on the basic business of making loans in and attracting deposits from the communities we serve. Today we still take the same approach to our business throughout the metropolitan area.
We offer local management, long-term stability and a full range of deposit and lending products and services coupled with a very personalized approach to providing financial services.
We are one of the top mortgage lending providers in the St Louis area with a knowledgeable and experienced group of loan officers and mortgage staff. Our commercial lending team has a long history of working with businesses to finance their needs today and as they grow in the future.
Central Bank offers a full range of online banking services including online bill pay, mobile check deposit, e-statements and a full complement of checking and savings products
Central Bank is a wonderful place to grow and develop your talent! We are more than a place to work, we encourage teamwork, community involvement, and a family environment rooted in respect and pride for each person who contributes to our success and the success of our customers.
Central Bank is family-owned. We refer to our team as our “Central Bank family.” This comes from a genuine appreciation for the people who dedicate their talent to our company’s success. Providing outstanding benefits is one of the primary ways we strive to be an employer-of-choice. Our overall compensation philosophy is based on pay for performance and ensures our employees are paid competitively. Our employees also have access to a comprehensive package of benefits, rewards and recognition.