Billing, Communication Skills, Customer Satisfaction, Customer Support/Service, Field Sales, Lift/Move 50 Pounds, Manufacturing, Microsoft Excel, Organizational Skills, Problem Solving Skills, Sales, Team Player, Technical Support
We are seeking a Customer Service Representative to join our team!
*This is an on-site role and will not be remote or hybrid, at any time*
What We Offer:
- Work in a team-oriented environment where collaboration is a priority.
- Achieve your professional goals without sacrificing the balance between work and life.
- A comprehensive benefits package with options to choose what works best for you and your family.
About the Role:
As an Customer Service Representative with Midwest Best Block, you are responsible for:
- Providing in-person and on-the-phone customer service to our contractors and customers.
- Providing technical assistance for installing and maintaining the products we sell.
- Creating accurate and complete invoices/sales orders.
- Working with Outside Sales Representatives.
- Ensuring customer satisfaction.
- Maintaining knowledge of products and their applications.
- Assisting dispatch with orders.
- Completing daily paperwork.
- Forklift experience preferred
- Must be able to wear safety glasses, and all other PPE as required
- Ability to safely lift and move objects up to 50 pounds occasionally
About You:
The ideal candidate for this role will have:
- A basic knowledge of Microsoft Excel.
- Good organizational and communication skills.
- Strong problem-solving skills.
- Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).
Ready to apply?
The process is simple. Click on the “apply” button to get started or apply in person!
*Your offer may be contingent upon passing a drug test for this role.*