Customer Service Representative

Now Hiring: Customer Service Representative – Immediate Openings

Location: Moser's Grocery Store – Keene, Columbia, MO

FLSA Status: Non-exempt

Get Paid. Get Perks. Get Ownership.

Join a 100% employee-owned company where your work helps build your future. Lookingfor a customer service, retail, or front-end opportunity in Columbia, MO? As a Customer Service Representative, you'll assist customers, support front-end operations, and help create a positive shopping experience in a fast-paced grocery store environment.

What You Get

• Weekly pay + steady hours
• Employee-Owned (ESOP) – earn company stock at no cost to you
• Flexible scheduling
• On-the-job training and development opportunities
• Growth opportunities in retail and customer service
• A team that values your work and reliability

What You'll Do

• Assist customers with questions, concerns, and product inquiries
• Process returns, exchanges, and front-end transactions
• Answer phones and provide customer support
• Maintain a clean and organized front-end area
• Support front-end team members and daily store operations
• Promote store programs, promotions, and loyalty initiatives
• Handle customer feedback professionally and efficiently
• Manage lottery machine operations and related procedures
• Follow company policies and customer service standards

What We're Looking For

• Strong communication and interpersonal skills
• Friendly, positive attitude and willingness to assist customers
• Basic math and reading skills
• Ability to handle customer inquiries professionally
• Attention to detail and ability to follow store policies
• Ability to multi-task in a fast-paced environment
• Willingness to collaborate with fellow employee-owners and management
• Flexible availability (days, evenings, weekends, holidays)

Work Environment

• Fast-paced grocery store front-end environment
• Exposure to varying temperatures near entrances and exits
• Standing for extended periods; lifting up to 25–50 lbs

This is not an official description but represents major responsibilities a new hire can expect to perform.

Start earning right away – we're hiring immediately

Apply now and start building your future with us.