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Customer Service Representative

Comrise

  • Cary, IL
  • 1 day ago
  • $21.98 Per Hour
  • Full-time
  • Employee

Highlights

Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. During training (first 6-8 weeks) the employee may be required to be in office all 5 days depending on training and equipment availability.

Numbers & Facts

LocationCary, IL
Job TypeFull-time, Employee
IndustryStaffing/Employment Agencies
Salary$0–$21.98 Per Hour
Company Size100 to 499 employees
Year Founded1984
HeadquartersCary, IL, US
Websitehttps://www.comrise.com/en

Description

Contract length: 6 months + possibilities of extension
Pay: $21.98/hour
Hybrid: in office Monday, Tuesday, Wednesday, at home Thursday/Friday. During training (first 6-8 weeks) the employee may be required to be in office all 5 days depending on training and equipment availability.
Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys.

This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.

Benefits

401K, Life Insurance

About Company

Headquartered in New Jersey since 1984, Comrise is a staffing, consulting and enhanced search technology company. For over 38 years, we have delighted our clients and consultants by focusing on customer satisfaction, innovation, and flexible workforce solutions!

Our team partners with top-performing companies across the Medical Device, Financial Services, Information Technology and Engineering industries. Our Cross Border Division connects professionals in North America and Asia with employers both locally and internationally.

Comrise has been awarded "Best of Staffing Client Satisfaction” for the last nine years.

Specialties: Managed IT Solutions, Big Data Solutions (Training, Staffing, Consulting, BDaaS), and Workforce Solutions (Staff Augmentation, Recruiting, RPO, Payrolling)

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