D2G Group is hiring motivated and dependable Customer Service Representatives to join our fast-paced e-commerce support team. We're looking for individuals who enjoy staying busy, solving problems, learning quickly, and delivering a strong customer experience.
This role is ideal for someone who works well in a structured, fast-moving environment and takes pride in being reliable, professional, and team-oriented.
We're actively interviewing now for our June 8th start date.
Pay & Schedule • Starting at $18.00+/hour based on experience • Full-time, Monday–Friday • No weekends • Multiple shifts available (day, mid, and evening schedules)
What You'll Do • Assist customers through phone, chat, and email communication • Resolve order issues, answer product questions, and provide solutions • Process transactions and update customer information accurately • Manage multiple tasks and systems in a fast-paced environment • Meet expectations for quality, productivity, and attendance
What We're Looking For • Strong communication and problem-solving skills • Ability to stay organized and focused in a high-volume environment • Comfortable learning new systems and multitasking efficiently • Reliable attendance and professional work habits • Customer service, call center, retail, hospitality, or office experience preferred
Training & Work Environment • Paid onsite classroom-style training for the first two weeks in Fall River, MA • Opportunity to work remotely after successful completion of training • Collaborative team environment with ongoing support and coaching • Employees may be required to work onsite temporarily if home internet or equipment issues impact remote work capabilities
Why Join D2G Group? • Stable, growing company with long-term opportunity • Hybrid flexibility after training • Supportive team environment • Clear expectations and structured training • Opportunities for growth and development
Apply Today If you're dependable, motivated, and ready to contribute to a fast-paced team environment, we'd love to hear from you.