Customer Service Representative

Champion Home Services

Bulverde, TX

JOB DETAILS
SALARY
$18.50–$25 Per Hour
SKILLS
Background Investigation, Call Centers, Customer Support/Service, Customer/Client Research, Detail Oriented, Energy Efficiency, Online Chat, Promotional Programs, Team Player
LOCATION
Bulverde, TX
POSTED
Today

Customer Service Representative

Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses. Join a team of hardworking, humble professionals who are passionate about improving the lives of our community—one home at a time.

Champion Home Services in Bulverde, Texas has an exciting opportunity for a Customer Service Representative. This is a full time position paying $18.50-$25.00 per hour with various schedule options! What you will do:

  • Handle inbound customer service calls including, but not limited to:
    • Booking appointments
    • Understanding general priority booking knowledge
    • Providing tech ETA
    • Deescalating customer concerns
    • Understanding field availability for effective booking
  • Handle text and chat engagements with the customers
  • Call on customer list to offer promotions
  • Creating and updating customer profiles

What you bring:

  • Previous customer service or call center experience
  • Strong attention to details
  • Conscientious team player
  • Honesty, integrity, and a good attitude
  • Clear background check and drug screen
  • Industry and ServiceTitan experience preferred

Location: Bulverde, Texas

About the Company

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Champion Home Services