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Customer Service Representative

Compunnel, Inc.

Brea, CA

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JOB DETAILS
SALARY
$22–$22 Per Hour
JOB TYPE
Temporary, Full-time
SKILLS
Communication Skills, Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, Electronic Data Interchange (EDI), Field Sales, High School Diploma, Order Delivery, Order Management, Order Processing, Pricing, Problem Solving Skills, Resolve Customer Issues, Secondary School, Staff Training, Systems Administration/Management, Team Player, Telephone Skills, Time Management
LOCATION
Brea, CA
POSTED
28 days ago
JOB SUMMARY: The Customer Service Representative is responsible for handling customer inquiries, processing orders, and ensuring a high level of customer satisfaction. This role involves working closely with customers and internal teams to provide timely and accurate support in a fast-paced environment while managing order entry, tracking, and issue resolution. Key Responsibilities: Answer customer calls promptly and efficiently Process customer orders via phone, fax, and EDI systems Enter and manage standing orders and special pricing agreements for assigned regions Track orders and provide delivery information to customers Support field sales and service teams with inquiries and order placement Provide proof of delivery and shipment details as needed Maintain high levels of accuracy in order processing and documentation Develop knowledge of products and special projects as required Resolve customer issues and inquiries effectively Required Qualifications: Strong customer service and communication skills High school diploma or equivalent required. Experience with order entry, order tracking, and problem resolution Ability to work in a fast-paced environment High attention to detail and accuracy Ability to collaborate with internal teams and support field staff Education: High School

About the Company

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Compunnel, Inc.