Seeking a Patient Account Representative responsible for handling customer service calls, resolving patient inquiries, and facilitating claim submissions.
Responsibilities include answering inbound calls promptly, identifying caller needs, escalating issues, resubmitting corrected claims, and coordinating with departments to ensure proper account management.
Must have advanced computer skills, medical terminology knowledge, and be able to adapt to changing tasks efficiently.
Requirements: High school diploma, 0-2 years relevant experience; preferred experience in medical billing and bilingual ability.
Located within 50 miles of Birmingham, AL.
Offers comprehensive benefits including health insurance, retirement plans, paid time off, bonuses, tuition reimbursement, and community programs.
Committed to diversity and equal opportunity employment, with accommodations available for applicants.