Billing, Communication Skills, Credit and Collections, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Documentation, Microsoft Office, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Team Player, Water Quality Testing, Water Treatment, Writing Skills
Customer Service Representative-Billings/Laurel, MT
Billings MT / Laurel MT
Customer Service Representative - Join Our Dynamic Team!
Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at Culligan Water in Laurel, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.
About Culligan:
Culligan of Billings/Laurel, is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.
Key Responsibilities:
- Effectively communicate our products and services to customers.
- Address general water quality concerns and inquiries.
- Handle payments, invoices, and assist with collections.
- Efficiently schedule deliveries and service appointments.
Desired Qualities:
- Strong communication skills, both verbal and written.
- Quick problem-solving abilities for addressing unique customer needs.
- Strong Customer Service experience.
- Meticulous attention to detail to ensure accuracy.
- Willingness to become a water treatment expert through training.
- Proficiency in Microsoft Office, data entry, and documentation.
- Collaborative team player with a friendly demeanor.
What Culligan Offers:
- Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.
- Career growth opportunities through training and development.
- Competitive base pay, commission, and bi-annual employee incentives.
- 401k with employer match.
- Achieve work-life balance with a consistent Monday-Friday 8AM-4:30PM schedule.
- 7 paid Holidays and a competitive PTO package.
Join Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued. Apply today and be a part of our success story!
Fine Print: To be a CSR at our dealership you will be subject to a pre-employment background check, and drug screening offer of employment. In addition, a high school diploma or equivalent is required.
Pay Range
$18 - $20 USD