Customer Service Representative - Billing II

Quest Diagnostic

Clifton, NJ

JOB DETAILS
SKILLS
Billing, Communication Skills, Customer Relations, Customer Support/Service, Healthcare Customer Service, High School Diploma, Problem Solving Skills
LOCATION
Clifton, NJ
POSTED
1 day ago

Seeking a Sr. Customer Service Representative - Billing II earning $17.20+ per hour, starting June 1st.

Responsibilities include providing empathetic support to 50-70 callers daily, assisting with health-related inquiries, and resolving complex issues while maintaining confidentiality.

Qualifications: 2+ years healthcare customer service experience, strong communication skills, and knowledge of billing and eligibility processes.

Work schedule: Full-time, Monday–Friday, with shifts between 8:30 AM–8:00 PM ET, including training hours. Overtime may be required.

Benefits: Comprehensive health coverage, wellness programs, 401(k), paid time off, career growth, and more.

Ideal candidates are customer-focused, adaptable, and tech-savvy, with a high school diploma or GED.

Equal opportunity employer.

About the Company

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Quest Diagnostic