Customer Support/Service, Develop and Maintain Customers, Multilingual, Record Keeping, Resolve Customer Issues, Spanish Language, Time Management
LOCATION
Brandon, FL
POSTED
4 days ago
The talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!Our Customer Service Representatives are professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.Full Time or Part Time hours available!Bilingual strongly preferred.Duties and Responsibilities:* Prompt recognition of internal and external customers.* Friendly and courteous when approached in person or on the telephone.* Resolve customer issues with minimal supervision.* Follows up with customers in a timely fashion.* Handles payments, financing and refunds within company guidelines.* Maintain accurate records by utilizing all available technology.* Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.* Update and maintain all customer service reports and records.* Perform other duties as assigned