Customer Service Representative

ACE Controls

Auburn Hills, MI

JOB DETAILS
SKILLS
Communication Skills, Continuous Improvement, Customer Relations, Customer Satisfaction, Customer Support/Service, Manufacturing, Order Processing, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Systems Maintenance, Team Player, Time Management, Willing to Travel
LOCATION
Auburn Hills, MI
POSTED
2 days ago

Seeking a Customer Service Representative to deliver high-quality support by processing orders, managing inquiries, and resolving customer issues promptly. The role involves accurate order entry via multiple channels, updating systems, providing product and delivery information, and collaborating across departments to ensure on-time delivery and customer satisfaction. Key responsibilities include supporting continuous improvement initiatives, maintaining product knowledge, and fostering positive relationships with internal teams and clients. Candidates should have 2-4 years of customer service experience, preferably in manufacturing, with strong communication, problem-solving, and organizational skills. An associate degree in business or related field is required. No travel is necessary, and the position emphasizes teamwork, adaptability, and a customer-focused attitude.

About the Company

A

ACE Controls