Location: 600 E 57th Place Anchorage AK 99518 Pay Rate: 25-27/HR on W2
The Customer Service Representative is responsible for providing and maintaining updated information for customers.
* Perform administrative functions supporting customer service functions and sales order entries.
* Provide monthly status of open orders and follow up with customers and Production.
* Maintain record of asset delivery progress and invoicing.
* Interact with Production, Buyer and Planner for follow-up of customer orders.
* Resolve licensing issues received from customers and record in support database.
* Maintain and improve the integrity of the data in the MFGPRO database.
* Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.