Customer Service Representative / Anaheim

Customer Service Representative / Anaheim

Opportunity for a Customer Service Representative in Anaheim, CA. This role has the potential to convert to permanent. Contract Duration: 5 months+

Required Skills & Experience

• Strong customer service and communication skillsare a must.
• Experience in distribution or manufacturing preferred.
• Reliable, organized, detail-oriented, and focused.
• Proficient in Microsoft Outlook and Excel.
• High School Diploma or GED required.
• Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained.

What You Will Be Doing

• Provide high levels of customer service by assisting with administrative and operational duties.
• Perform clerical functions related to branch billing, warehouse operations, and customer returns.
• Manage the pick ticket process, including allocating products to orders and printing pick tickets for "Must Ship Today" orders.
• Review routine reports to identify and resolve invoice and pick ticket issues.
• Process customer billing, including freight and inventory charges.
• Generate Return Material Authorizations (RMAs) for repairs and process customer credits.
• Assist with receiving, picking, and handling products in the warehouse as needed.
• Open and distribute incoming mail.
• Maintain branch filing systems and records.
• Support year-end projects and other administrative initiatives.
• Coordinate and order office lunches.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Specialization: Customer Support / Call Center / Client