Customer Service Representative

XPO

Allentown, PA

JOB DETAILS
SALARY
SKILLS
10-key (Tenkey) Numeric Keypad, Administrative Skills, Billing, Cargo/Freight, Communication Skills, Computer Maintenance, Customer Support/Service, Data Entry, Documentation, Loading Dock, Microsoft Office, Presentation/Verbal Skills, Pricing, Telephone Skills, Typing, Writing Skills
LOCATION
Allentown, PA
POSTED
1 day ago

Seeking a Customer Service Representative with at least 2 years of experience in customer service, strong computer, typing, and 10-key skills, and proficiency with Microsoft Office.
Available to work various shifts, including days, evenings, nights, and weekends.
Preferred qualifications include transportation experience and excellent verbal and written communication skills.

Responsibilities include

  • billing shipments according to tariffs and pricing agreements,
  • resolving documentation errors,
  • assisting customers with shipment tracing, rate quotes, tariff issues, and billing questions,
  • performing clerical duties like answering calls, filing, data entry, and processing freight documentation.

The role involves walking or standing for extended periods on non-climate-controlled loading docks.
Compensation starts at $23.57/hour, with full health benefits from day one, life and disability insurance, up to 13 PTO days, 9 paid holidays, 401(k) with match, and education assistance.
Be part of a leading global transportation provider that values communication, growth, and diversity. Apply now!

About the Company

X

XPO

XPO Logistics is one of the largest transportation and logistics companies in the world, with a mission to help our customers operate in the most efficient ways possible. We do this by providing cutting-edge supply chain solutions to over 50,000 companies, including many of the world's most successful brands.

At XPO, we’re committed to helping motivated team players build their careers in many different settings: transportation hubs, distribution centers, offices, technology labs and virtual spaces. We're growing worldwide and looking for talented individuals at all experience levels. We do work that is important, meaningful and satisfying. That equals a supportive workplace with amazing colleagues, and an opportunity to realize your full potential.

Join us and do your best work in a positive environment with team support, competitive pay and personalized development.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Transport and Storage - Materials
FOUNDED
2011
WEBSITE
http://www.xpo.com