Customer Service Representative - Alexandria Animal Hospital of Fort Hunt

Encore Vet Group

Alexandria, VA

JOB DETAILS
SKILLS
Calendar Management, Customer Support/Service, Detail Oriented, Energy Efficiency, Interpersonal Skills, Life Insurance, Medical Records, Medicine, Multitasking, Organizational Skills, Psychiatry and Mental Health, Record Keeping, Resolve Customer Issues, Team Player, Training/Teaching, Veterinary Hospital, Veterinary Medicine, Vision Plan
LOCATION
Alexandria, VA
POSTED
1 day ago

Overview

Be the first smile they see. The voice they trust. The heart of our front desk.

We’re a compassionate, team-oriented veterinary hospital seeking a Full-Time Customer Service Representative to bring warmth, efficiency, and energy to our front desk.

Why you'll love us:

  • Team First Culture: We treat pets like family and value every team member.
  • Cutting-Edge Care with Heart: We offer advanced medicine and services with compassion.
  • Growth & Teamwork: We foster strong relationships, learning, and collaboration.

What you'll do:

  • Greet clients warmly in person and on the phone.
  • Schedule appointments and manage workflow.
  • Provide client education and answer questions.
  • Maintain accurate records and update patient files.
  • Support communication within the veterinary team.
  • Process payments and check clients in/out.
  • Create a calm, welcoming lobby experience.

You are...

  • A people person who loves creating positive experiences.
  • Organized, detail-oriented, and multitasking adept.
  • Calm, compassionate, and tech-savvy.
  • Eager to grow professionally in a supportive environment.

What's in it for you?

  • Competitive pay based on experience.
  • Health, dental, vision, life insurance, and mental health support.
  • CE allowance, paid training, uniform allowance.
  • Pet care discounts, PTO, holidays, parental and military leave.
  • Access to training resources and a 401(k) plan with company match.

Join us to grow, belong, and make a difference. Apply today!
Check us out: www.myalexvet.com

About the Company

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Encore Vet Group