Customer Service Representative

TEKsystems

Albuquerque, NM

JOB DETAILS
SALARY
$18–$18.50 Per Hour
SKILLS
Artificial Intelligence (AI), Billing, Business Services, Business Transformation, Call Centers, Communication Skills, Consulting, Customer Support/Service, Fortune 500 Customers, Genetics, Maintenance Services, Multitasking, Problem Solving Skills, Process Improvement
LOCATION
Albuquerque, NM
POSTED
2 days ago
Customer Service Representative (Onsite - Albuquerque, NM)Looking for a stable role with long-term growth? Join a leading utility company as a Customer Service Representative and make a real impact helping customers across New Mexico.Schedule: Monday-Friday between 7:30AM-6PM (rotating)Pay: $18.00-$18.50/hr.Start Date: 6/15thWhat you'll do:+ Handle 40-50+ inbound calls daily+ Assist with billing, payments, and service requests+ Support customers with empathy and problem-solving+ Work across multiple systems in a fast-paced environmentWhat you need:+ 1-2+ years of call center or high-volume customer service experience+ Strong communication and de-escalation skills+ Ability to multitask across systemsWhy apply:+ Contract-to-hire with strong career growth+ Monthly bonuses + promotion opportunities+ $1,000 sign-on bonus after conversion+ Stable, well-known company with long-term potentialApply now to start your career with a company that invests in your growth!Job Type & LocationThis is a Contract to Hire position based out of Albuquerque, NM.Pay and BenefitsThe pay range for this position is $18.00 - $18.50/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Albuquerque,NM.Application DeadlineThis position is anticipated to close on Jun 13, 2026.About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global ServicesWe're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

About the Company

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TEKsystems

About TEKsystems:

  • We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
  • The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.teksystems.com/en/