Administrative Skills, Communication Skills, Customer Support/Service, English Language, Food Services, Multilingual, Order Delivery, Order Processing, Problem Solving Skills, Spanish Language, Time Management
LOCATION
Albuquerque, NM
POSTED
2 days ago
Customer Service RepresentativeLabatt Food Service is hiring a Customer Service Representative for their Santa Fe, NM office. A Customer Service Representative will utilize problem solving skills to resolve user requests and other administrative tasks.Responsibilities* Respond and resolve customer requests concerning order processing, deliveries, product inquiries and other requests via phone and e-mail.* Research and offer product suggestions based on customer requirements* Communicate order and product changes with customers in a timely fashion* Identify and effectively communicate changing customer needs with internal personnelRequirements* Effective communication skills to be able to quickly understand and resolve customer requests in a friendly and respectful manner.* Strong work ethic with a positive attitude to maintain good rapport with customers* Demonstrate empathy towards customer concerns with a sense of urgency to resolve them* Ability to take on other responsibilities as needed.Bilingual, English and Spanish preferred.* Send resume to hr@labattfood.com