Customer Service Representative / Administrative Assistant

AKHIRE

Anchorage, AK

JOB DETAILS
SALARY
SKILLS
10-key (Tenkey) Numeric Keypad, Administrative Skills, Background Investigation, Calendar Management, Call Volume, Computer Skills, Customer Support/Service, Freight Forwarding, Mail Processing, Microsoft Excel, Microsoft Outlook, Microsoft Word, Telephone Skills, Time Management, Warehousing
LOCATION
Anchorage, AK
POSTED
Today
Job Description
AKHIRE is currently recruiting for the following position:

Customer Service Representative / Administrative Assistant

Location - Anchorage, AK

Full-time temp to hire permanent

Shift: Mon - Fri, 10AM-6:30pm

Pay $20 per hour

Summary: Customer Service Representative / Administrative Assistant

The position of Customer Service Representative will have primary responsibility to provide high-level support by assisting customers, both internal and external, and providing accurate data entered in all necessary systems.

Key Responsibilities: Customer Service Representative / Administrative Assistant
•Manage heavy call and email volume in a professional and timely manner
•Greet and assist customers and visitors in a professional manner
•Assists internal and external customers with information or document requests
•Schedule appointments, meetings, and calendars as needed
•Process incoming/outgoing mail
•General Office Organization
•Phones, emails and correspondence

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Requirements
•1-2 years of customer service experience in an office environment with emphasis in transportation or freight forwarding preferred
•Ability to type minimum of (40) words per minute, 10-key by touch
A minimum of 1 year experience working in an office environment is required.
•Moderate to advanced knowledge of customer service practices
•Ability to assist in all areas of warehouse and administrative operations
•Proficient computer skills and in-depth knowledge of relevant software such as MS Outlook, Excel and Word
•Knowledge of standard office administrative practices and procedures
•Willing and able to work with all personality types in a professional, effective manner

Drug Screen (not including cannabis) and Background Check required.

Benefits

Full benefit package available after probationary period

About the Company

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AKHIRE