Customer Service Representative/Account Manager

Modern Litho

Kansas City, MO

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Management of Information Systems/Technology (MIS), Microsoft Office, Operational Support, Organizational Skills, Printing, Problem Solving Skills, Production Support, Project/Program Management, Sales Management, Time Management
LOCATION
Kansas City, MO
POSTED
1 day ago

Join a family-owned printing company with over 85 years of experience, known for quality, innovation, and community values. As a Customer Service Representative, you'll coordinate wide-format print jobs from setup to completion, ensuring accuracy and timely delivery. Your role involves communicating effectively with customers and internal teams, managing project details, and supporting production workflows.

  • Manage job information accurately and stay organized in a fast-paced environment.
  • Build strong relationships through excellent communication and customer-focused service.
  • Collaborate across departments and adapt to changing priorities.
  • Support team operations and learn internal systems, including MIS software.
  • Bring a positive attitude, attention to detail, and problem-solving skills.


  • Ideal candidates have 3-5 years of printing industry experience, proficiency in MS Office, and knowledge of wide-format equipment preferred. The schedule is Monday-Friday, 8:00 AM - 5:00 PM. Benefits include health insurance, 401(k) with match, paid time off, holidays, and a referral bonus.

About the Company

M

Modern Litho