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Customer Service Representative 836838

Stivers

Medina, OH

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JOB DETAILS
SALARY
SKILLS
Analysis Skills, Business Growth, Business Support, Cargo/Freight, Customer Experience, Customer Relations, Customer Satisfaction, Customer Service Operations, Customer Support/Service, Develop and Maintain Customers, High School Diploma, Loading/Unloading, Logistics, Logistics Processes, Microsoft Office, Order Processing, Problem Solving Skills, Process Improvement, Professional Services, Purchasing/Procurement, Sales Prospecting, Sales Support, Team Player, Truck Driver
LOCATION
Medina, OH
POSTED
7 days ago

Customer Service Specialist— Urgently hiring in Medina, OH!

Job Title: Customer Service 
Pay: $18.50 per hour
Hours: First Shift 
Start Date: ASAP

Looking for a rewarding career with growth potential in a fast-paced logistics environment? Join a leading logistics company in Medina, OH, as a Customer Service Specialist and make a meaningful impact every day. This hands-on role offers the chance to collaborate with a dedicated team, supporting the company's commitment to excellent customer service and seamless operations.

As a Customer Service Specialist, you'll be central to managing customer accounts, optimizing logistics processes, and ensuring high levels of client satisfaction. You'll work closely with the Sales Support team to identify new opportunities, resolve issues swiftly, and contribute to the overall success of the organization.

What You’ll Do
As a Customer Service Specialist, you will be responsible for:
  • Building and maintaining customer relationships to support business growth.
  • Delivering prompt, friendly, and professional service to ensure a positive customer experience.
  • Collaborating with the Sales Support team to identify and act on new business opportunities.
  • Overseeing order processing, load procurement, freight tendering, and issue resolution to ensure smooth shipments.
  • Communicating with customers via phone, email, and online channels, coordinating with owner-operators or agents 

What You'll Bring
The ideal candidate will have:
  • Proficiency in Microsoft Office applications.
  • At least two years of experience in customer service or logistics preferred.
  • Strong customer service skills with a positive, team-oriented attitude.
  • Effective problem-solving and analytical skills.
  • High School Diploma or equivalent; a Bachelor’s degree is a plus.

Why Join Us in Medina?
  • Enjoy affordable health and prescription coverage with no waiting periods.
  • Unlock significant career growth — upon permanent employment, salary can increase to the low $40s.
  • Thrive within a supportive, team-focused culture that values your contributions and encourages professional development.

Location & Schedule:
This is an on-site position in Medina, OH, with first shift hours.

Ready to Take the Next Step?
If you’re eager to start a rewarding career as a Customer Service Specialist in Medina, apply today or contact our recruiting team to learn more. Don’t wait — we’re hiring now!

#SSO

About the Company

S

Stivers